- Detected by Pingoru
- May 01, 2026, 04:50 AM UTC
- Resolved
- May 02, 2026, 09:57 AM UTC
- Duration
- 1d 5h
Affected: LA CARE HEALTH PLANAETNA SENIOR SUPPLEMENTAL INSURANCESANA BENEFITSPACIFICSOURCE HEALTH PLANSVIVA
Timeline · 2 updates
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identified May 01, 2026, 04:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 02, 2026, 09:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 04:35 AM UTC
- Resolved
- May 02, 2026, 09:58 AM UTC
- Duration
- 1d 5h
Affected: NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC
Timeline · 2 updates
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identified May 01, 2026, 04:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 09:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 04:23 AM UTC
- Resolved
- May 02, 2026, 11:09 PM UTC
- Duration
- 1d 18h
Affected: USAA LIFE INSURANCE COMPANY
Timeline · 2 updates
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identified May 01, 2026, 04:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 11:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 03:14 AM UTC
- Resolved
- May 03, 2026, 06:55 AM UTC
- Duration
- 2d 3h
Affected: CENTRAL RESERVE LIFE INSURANCE COMPANY
Timeline · 2 updates
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identified May 01, 2026, 03:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 03, 2026, 06:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 10:42 PM UTC
- Resolved
- May 01, 2026, 04:09 AM UTC
- Duration
- 5h 27m
Affected: IHCP
Timeline · 2 updates
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identified Apr 30, 2026, 10:42 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 01, 2026, 04:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 06:13 PM UTC
- Resolved
- Apr 30, 2026, 10:13 PM UTC
- Duration
- 3h 59m
Affected: ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)
Timeline · 2 updates
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identified Apr 30, 2026, 06:13 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 30, 2026, 10:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 10:19 AM UTC
- Resolved
- Apr 30, 2026, 10:45 AM UTC
- Duration
- 26m
Affected: INLAND EMPIRE HEALTH PLAN
Timeline · 2 updates
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identified Apr 30, 2026, 10:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 30, 2026, 10:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 10:16 PM UTC
- Resolved
- Apr 30, 2026, 01:40 AM UTC
- Duration
- 3h 24m
Affected: AVMED
Timeline · 2 updates
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identified Apr 29, 2026, 10:16 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 30, 2026, 01:40 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 10:13 PM UTC
- Resolved
- Apr 30, 2026, 11:29 PM UTC
- Duration
- 1d 1h
Affected: BLUE CROSS COMMUNITY OPTIONS
Timeline · 2 updates
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identified Apr 29, 2026, 10:13 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 30, 2026, 11:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 10:12 PM UTC
- Resolved
- Apr 29, 2026, 10:12 PM UTC
- Duration
- —
Affected: BCBS MISSISSIPPI
Timeline · 1 update
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resolved Apr 29, 2026, 10:12 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 06:02 PM UTC
- Resolved
- Apr 29, 2026, 06:02 PM UTC
- Duration
- —
Affected: CAPITAL HEALTH PLAN
Timeline · 1 update
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resolved Apr 29, 2026, 06:02 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 12:49 PM UTC
- Resolved
- Apr 29, 2026, 10:12 PM UTC
- Duration
- 9h 22m
Affected: CAPITALBLUECROSSBC PENNSYLVANIA CAPITAL
Timeline · 2 updates
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identified Apr 29, 2026, 12:49 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 29, 2026, 10:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 12:31 PM UTC
- Resolved
- Apr 30, 2026, 11:49 PM UTC
- Duration
- 1d 11h
Affected: BCBS MISSISSIPPI
Timeline · 2 updates
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identified Apr 29, 2026, 12:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Apr 30, 2026, 11:49 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 04:57 AM UTC
- Resolved
- May 01, 2026, 12:55 AM UTC
- Duration
- 1d 19h
Affected: ALOHA CARE
Timeline · 2 updates
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identified Apr 29, 2026, 04:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout/AAA*42 errors. Customers are receiving timeout/timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 01, 2026, 12:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 09:02 PM UTC
- Resolved
- Apr 29, 2026, 12:29 PM UTC
- Duration
- 15h 27m
Affected: HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD DELAWAREHIGHMARK BCBS WEST VIRGINIASENIOR HEALTH COMPANY
Timeline · 2 updates
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identified Apr 28, 2026, 09:02 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 29, 2026, 12:29 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 05:35 PM UTC
- Resolved
- Apr 28, 2026, 06:03 PM UTC
- Duration
- 27m
Timeline · 2 updates
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identified Apr 28, 2026, 05:35 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 28, 2026, 06:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 04:09 PM UTC
- Resolved
- Apr 28, 2026, 08:32 PM UTC
- Duration
- 4h 22m
Affected: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMUSHL
Timeline · 2 updates
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identified Apr 28, 2026, 04:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 28, 2026, 08:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 03:09 PM UTC
- Resolved
- Apr 28, 2026, 10:03 PM UTC
- Duration
- 6h 54m
Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH
Timeline · 1 update
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scheduled Apr 28, 2026, 03:09 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 10:50 AM UTC
- Resolved
- Apr 28, 2026, 05:30 PM UTC
- Duration
- 6h 40m
Affected: BCBS TENNESSEEBCBSTNSB890SB8901
Timeline · 2 updates
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identified Apr 28, 2026, 10:50 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with inalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 28, 2026, 05:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 07:03 PM UTC
- Resolved
- Apr 27, 2026, 07:50 PM UTC
- Duration
- 47m
Affected: ATRIO HEALTH PLANS
Timeline · 2 updates
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identified Apr 27, 2026, 07:03 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 27, 2026, 07:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 06:47 PM UTC
- Resolved
- May 01, 2026, 04:31 AM UTC
- Duration
- 3d 9h
Affected: AuxiantAUXIANTAUXIANT (formerly Midwest Health Partners)
Timeline · 2 updates
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identified Apr 27, 2026, 06:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 01, 2026, 04:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 06:30 PM UTC
- Resolved
- May 03, 2026, 08:31 AM UTC
- Duration
- 5d 14h
Affected: PGBATRICARE WEST REGIONTRICARE WEST
Timeline · 2 updates
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identified Apr 27, 2026, 06:30 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response errors. Customers are receiving AAA*42/AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 03, 2026, 08:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 05:10 PM UTC
- Resolved
- May 03, 2026, 06:59 AM UTC
- Duration
- 5d 13h
Affected: VNSNY
Timeline · 2 updates
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identified Apr 27, 2026, 05:10 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 03, 2026, 06:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 04:25 PM UTC
- Resolved
- Apr 29, 2026, 12:48 PM UTC
- Duration
- 1d 20h
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 2 updates
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identified Apr 27, 2026, 04:25 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 29, 2026, 12:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 12:20 PM UTC
- Resolved
- Apr 29, 2026, 10:14 PM UTC
- Duration
- 2d 9h
Affected: Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS
Timeline · 2 updates
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identified Apr 27, 2026, 12:20 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 29, 2026, 10:14 PM UTC
This incident has been resolved.
Read the full incident report →