Availity Outage History

Availity major outage · 81 active incidents View live status →

There were 138 Availity outages since February 3, 2026 totaling 766h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 1, 2026

Multiple Payers - LA CARE HEALTH PLAN, AETNA SENIOR SUPPLEMENTAL INSURANCE, SANA BENEFITS, PACIFICSOURCE HEALTH PLANS, VIVA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:50 AM UTC
Resolved
May 02, 2026, 09:57 AM UTC
Duration
1d 5h
Affected: LA CARE HEALTH PLANAETNA SENIOR SUPPLEMENTAL INSURANCESANA BENEFITSPACIFICSOURCE HEALTH PLANSVIVA
Timeline · 2 updates
  1. identified May 01, 2026, 04:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:35 AM UTC
Resolved
May 02, 2026, 09:58 AM UTC
Duration
1d 5h
Affected: NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC
Timeline · 2 updates
  1. identified May 01, 2026, 04:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

USAA LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:23 AM UTC
Resolved
May 02, 2026, 11:09 PM UTC
Duration
1d 18h
Affected: USAA LIFE INSURANCE COMPANY
Timeline · 2 updates
  1. identified May 01, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

CENTRAL RESERVE LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 03:14 AM UTC
Resolved
May 03, 2026, 06:55 AM UTC
Duration
2d 3h
Affected: CENTRAL RESERVE LIFE INSURANCE COMPANY
Timeline · 2 updates
  1. identified May 01, 2026, 03:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 06:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

IHCP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 30, 2026, 10:42 PM UTC
Resolved
May 01, 2026, 04:09 AM UTC
Duration
5h 27m
Affected: IHCP
Timeline · 2 updates
  1. identified Apr 30, 2026, 10:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 30, 2026, 06:13 PM UTC
Resolved
Apr 30, 2026, 10:13 PM UTC
Duration
3h 59m
Affected: ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)
Timeline · 2 updates
  1. identified Apr 30, 2026, 06:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

INLAND EMPIRE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 30, 2026, 10:19 AM UTC
Resolved
Apr 30, 2026, 10:45 AM UTC
Duration
26m
Affected: INLAND EMPIRE HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 30, 2026, 10:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 10:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

AVMED - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 29, 2026, 10:16 PM UTC
Resolved
Apr 30, 2026, 01:40 AM UTC
Duration
3h 24m
Affected: AVMED
Timeline · 2 updates
  1. identified Apr 29, 2026, 10:16 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 10:13 PM UTC
Resolved
Apr 30, 2026, 11:29 PM UTC
Duration
1d 1h
Affected: BLUE CROSS COMMUNITY OPTIONS
Timeline · 2 updates
  1. identified Apr 29, 2026, 10:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Detected by Pingoru
Apr 29, 2026, 10:12 PM UTC
Resolved
Apr 29, 2026, 10:12 PM UTC
Duration
Affected: BCBS MISSISSIPPI
Timeline · 1 update
  1. resolved Apr 29, 2026, 10:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

CAPITAL HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 06:02 PM UTC
Resolved
Apr 29, 2026, 06:02 PM UTC
Duration
Affected: CAPITAL HEALTH PLAN
Timeline · 1 update
  1. resolved Apr 29, 2026, 06:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - CAPITALBLUECROSS, BC PENNSYLVANIA CAPITAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 12:49 PM UTC
Resolved
Apr 29, 2026, 10:12 PM UTC
Duration
9h 22m
Affected: CAPITALBLUECROSSBC PENNSYLVANIA CAPITAL
Timeline · 2 updates
  1. identified Apr 29, 2026, 12:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 29, 2026, 12:31 PM UTC
Resolved
Apr 30, 2026, 11:49 PM UTC
Duration
1d 11h
Affected: BCBS MISSISSIPPI
Timeline · 2 updates
  1. identified Apr 29, 2026, 12:31 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 11:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

ALOHA CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 04:57 AM UTC
Resolved
May 01, 2026, 12:55 AM UTC
Duration
1d 19h
Affected: ALOHA CARE
Timeline · 2 updates
  1. identified Apr 29, 2026, 04:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout/AAA*42 errors. Customers are receiving timeout/timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 12:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BCBS WEST VIRGINIA, SENIOR HEALTH COMPANY - 270 - Elig...

Detected by Pingoru
Apr 28, 2026, 09:02 PM UTC
Resolved
Apr 29, 2026, 12:29 PM UTC
Duration
15h 27m
Affected: HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD DELAWAREHIGHMARK BCBS WEST VIRGINIASENIOR HEALTH COMPANY
Timeline · 2 updates
  1. identified Apr 28, 2026, 09:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 28, 2026, 05:35 PM UTC
Resolved
Apr 28, 2026, 06:03 PM UTC
Duration
27m
Timeline · 2 updates
  1. identified Apr 28, 2026, 05:35 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 06:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 28, 2026, 04:09 PM UTC
Resolved
Apr 28, 2026, 08:32 PM UTC
Duration
4h 22m
Affected: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMUSHL
Timeline · 2 updates
  1. identified Apr 28, 2026, 04:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ...

Detected by Pingoru
Apr 28, 2026, 03:09 PM UTC
Resolved
Apr 28, 2026, 10:03 PM UTC
Duration
6h 54m
Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH
Timeline · 1 update
  1. scheduled Apr 28, 2026, 03:09 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - BCBSTN, BCBS TENNESSEE, SB890, SB8901 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 28, 2026, 10:50 AM UTC
Resolved
Apr 28, 2026, 05:30 PM UTC
Duration
6h 40m
Affected: BCBS TENNESSEEBCBSTNSB890SB8901
Timeline · 2 updates
  1. identified Apr 28, 2026, 10:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with inalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 07:03 PM UTC
Resolved
Apr 27, 2026, 07:50 PM UTC
Duration
47m
Affected: ATRIO HEALTH PLANS
Timeline · 2 updates
  1. identified Apr 27, 2026, 07:03 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - Auxiant, AUXIANT, AUXIANT (formerly Midwest Health Partners) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 06:47 PM UTC
Resolved
May 01, 2026, 04:31 AM UTC
Duration
3d 9h
Affected: AuxiantAUXIANTAUXIANT (formerly Midwest Health Partners)
Timeline · 2 updates
  1. identified Apr 27, 2026, 06:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 04:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 27, 2026, 06:30 PM UTC
Resolved
May 03, 2026, 08:31 AM UTC
Duration
5d 14h
Affected: PGBATRICARE WEST REGIONTRICARE WEST
Timeline · 2 updates
  1. identified Apr 27, 2026, 06:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response errors. Customers are receiving AAA*42/AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 08:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 05:10 PM UTC
Resolved
May 03, 2026, 06:59 AM UTC
Duration
5d 13h
Affected: VNSNY
Timeline · 2 updates
  1. identified Apr 27, 2026, 05:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 06:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

CENTENE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 27, 2026, 04:25 PM UTC
Resolved
Apr 29, 2026, 12:48 PM UTC
Duration
1d 20h
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 2 updates
  1. identified Apr 27, 2026, 04:25 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 12:20 PM UTC
Resolved
Apr 29, 2026, 10:14 PM UTC
Duration
2d 9h
Affected: Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS
Timeline · 2 updates
  1. identified Apr 27, 2026, 12:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

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