Availity incident

MEDICA (UNITEDHEALTHCARE) - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

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Resolved after 4 days 8 hours, affecting MEDICA (UNITEDHEALTHCARE), on October 19, 2026.

identified Oct 19, 2026, 09:36 PM UTC

We are seeing Health Care Services Inquiry transactions failing with blank payload errors.

Started
Oct 19, 2026, 09:36 PM UTC
Resolved
Oct 24, 2026, 06:04 AM UTC
Duration
4d 8h
Detected by Pingoru
Oct 19, 2026, 09:36 PM UTC

Affected components

MEDICA (UNITEDHEALTHCARE)

Update timeline

  1. identified Oct 19, 2026, 09:36 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with blank payload errors.

  2. resolved Oct 24, 2026, 06:04 AM UTC

    This incident has been resolved.

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