Availity incident

SPSCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 4 days 21 hours, affecting SPSCN, on October 19, 2026.

identified Oct 19, 2026, 08:42 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Oct 19, 2026, 08:42 AM UTC
Resolved
Oct 24, 2026, 05:46 AM UTC
Duration
4d 21h
Detected by Pingoru
Oct 19, 2026, 08:42 AM UTC

Affected components

SPSCN

Update timeline

  1. identified Oct 19, 2026, 08:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 24, 2026, 05:46 AM UTC

    This incident has been resolved.

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