Availity incident

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transacti...

Resolved after 21 days 20 hours, affecting BCBS SOUTH CAROLINA and BCBS South Carolina and 1 more, on July 2, 2026.

scheduled Jul 02, 2026, 10:12 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jul 02, 2026, 10:12 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
21d 20h
Detected by Pingoru
Jul 02, 2026, 10:12 PM UTC

Affected components

BCBS SOUTH CAROLINABCBS South CarolinaTRICARE WEST REGIONPGBABCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN

Update timeline

  1. scheduled Jul 02, 2026, 10:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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