Availity incident

CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 2, 2026 affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 09:46 PM UTC
Resolved
Jul 02, 2026, 09:46 PM UTC
Duration
—
Detected by Pingoru
Jul 02, 2026, 09:46 PM UTC

Affected components

SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTH

Update timeline

  1. resolved Jul 02, 2026, 09:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/2/2026, 4:05:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.