Availity incident

REGENCE - ALL - All transactions are now processing normally.

Availity experienced a notice incident on July 2, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jul 02, 2026, 10:22 AM UTC
Resolved: Jul 02, 2026, 10:22 AM UTC
Duration: —
Detected by Pingoru: Jul 02, 2026, 10:22 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

resolved Jul 02, 2026, 10:22 AM UTC

We are seeing all transactions failing with timeout/timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: As of 7/2/2026, 3:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.