Availity incident

EDUCATORS MUTUAL (EMIA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Resolved after 9 hours 25 minutes, affecting EDUCATORS MUTUAL (EMIA), on June 28, 2026.

identified Jun 28, 2026, 12:04 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 28, 2026, 12:04 AM UTC
Resolved
Jun 28, 2026, 09:29 AM UTC
Duration
9h 25m
Detected by Pingoru
Jun 28, 2026, 12:04 AM UTC

Affected components

EDUCATORS MUTUAL (EMIA)

Update timeline

  1. identified Jun 28, 2026, 12:04 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 28, 2026, 09:29 AM UTC

    This incident has been resolved.

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