Availity incident

BLUE CROSS COMMUNITY OPTIONS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on June 27, 2026 affecting BLUE CROSS COMMUNITY OPTIONS, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started: Jun 27, 2026, 05:57 AM UTC
Resolved: Jun 30, 2026, 10:41 AM UTC
Duration: 3d 4h
Detected by Pingoru: Jun 27, 2026, 05:57 AM UTC

Affected components

BLUE CROSS COMMUNITY OPTIONS

Update timeline

identified Jun 27, 2026, 05:57 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Group is not Active errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 30, 2026, 10:41 AM UTC

This incident has been resolved.