Availity incident
BLUE CROSS COMMUNITY OPTIONS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 3 days 4 hours, affecting BLUE CROSS COMMUNITY OPTIONS, on June 27, 2026.
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Group is not Active errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 27, 2026, 05:57 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Group is not Active errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 30, 2026, 10:41 AM UTC
This incident has been resolved.
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