Availity incident

TUFTS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 8 days 1 hour, affecting TUFTS, on April 25, 2026.

identified Apr 25, 2026, 05:27 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 25, 2026, 05:27 AM UTC
Resolved
May 03, 2026, 07:03 AM UTC
Duration
8d 1h
Detected by Pingoru
Apr 25, 2026, 05:27 AM UTC

Affected components

TUFTS

Update timeline

  1. identified Apr 25, 2026, 05:27 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 07:03 AM UTC

    This incident has been resolved.

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