Availity incident

EDUCATORS MUTUAL (EMIA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 2 hours 30 minutes, affecting EDUCATORS MUTUAL (EMIA), on June 2, 2026.

identified Jun 02, 2026, 12:05 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 02, 2026, 12:05 AM UTC
Resolved
Jun 02, 2026, 02:35 AM UTC
Duration
2h 30m
Detected by Pingoru
Jun 02, 2026, 12:05 AM UTC

Affected components

EDUCATORS MUTUAL (EMIA)

Update timeline

  1. identified Jun 02, 2026, 12:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 02, 2026, 02:35 AM UTC

    This incident has been resolved.

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