Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA LONG TERM CARE, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims transactions will be unavailable from Fri, 5/1/2026, at 11:00pm ET to Sat, 5/2/2026, at 1:00am ET. Claims submitted during this time...

Resolved after 32 days 16 hours, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 29, 2026.

scheduled Apr 29, 2026, 10:14 PM UTC

We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 29, 2026, 10:14 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 32d 16h
Detected by Pingoru: Apr 29, 2026, 10:14 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMO95092CAREPLUS

Update timeline

scheduled Apr 29, 2026, 10:14 PM UTC

We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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