Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 5 hours 57 minutes, on May 16, 2026.

identified May 16, 2026, 01:41 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: May 16, 2026, 01:41 AM UTC
Resolved: May 16, 2026, 07:39 AM UTC
Duration: 5h 57m
Detected by Pingoru: May 16, 2026, 01:41 AM UTC

Update timeline

identified May 16, 2026, 01:41 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 16, 2026, 07:39 AM UTC

This incident has been resolved.

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