Availity incident

FLORIDA BLUE - Multiple Transactions - Eligibility and Benefits Inquiry, Health Care Services Inquiry and Claim Status Inquiry transactions are currently unavailable.

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Resolved after 3 hours 52 minutes, affecting FLORIDA BLUE and OTHER BLUE PLANS, on November 9, 2026.

identified Nov 09, 2026, 03:14 AM UTC

We are seeing Eligibility and Benefits Inquiry, Health Care Services Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Nov 09, 2026, 03:14 AM UTC
Resolved
Nov 09, 2026, 07:07 AM UTC
Duration
3h 52m
Detected by Pingoru
Nov 09, 2026, 03:14 AM UTC

Affected components

FLORIDA BLUEOTHER BLUE PLANS

Update timeline

  1. identified Nov 09, 2026, 03:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry, Health Care Services Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Nov 09, 2026, 07:07 AM UTC

    This incident has been resolved.

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