Availity incident

Payer Outage: BCBS/IL (HCSC)

Ongoing since 02:12 AM UTC, affecting BCBS/IL (HCSC).

monitoring Nov 09, 2026, 05:32 AM UTC

Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-09T01:40:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-09T04:25:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-09T05:00:00.000Z -> ongoing

Started: Nov 09, 2026, 02:12 AM UTC
Resolved: Ongoing
Duration: ● 3h 32m
Detected by Pingoru: Nov 09, 2026, 02:12 AM UTC

Affected components

BCBS/IL (HCSC)

Update timeline

monitoring Nov 09, 2026, 02:12 AM UTC

Automated alert: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-09T01:40:00.000Z -> ongoing
monitoring Nov 09, 2026, 04:57 AM UTC

Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-09T01:40:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-09T04:25:00.000Z -> ongoing
monitoring Nov 09, 2026, 05:32 AM UTC

Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-09T01:40:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-09T04:25:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-09T05:00:00.000Z -> ongoing

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