Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Resolved after 20 hours 40 minutes, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more, on November 8, 2026.

identified Nov 08, 2026, 10:25 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

Started
Nov 08, 2026, 10:25 AM UTC
Resolved
Nov 09, 2026, 07:06 AM UTC
Duration
20h 40m
Detected by Pingoru
Nov 08, 2026, 10:25 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Nov 08, 2026, 10:25 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Nov 09, 2026, 07:06 AM UTC

    This incident has been resolved.

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