Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 day 2 hours, affecting IL621, on November 8, 2026.

identified Nov 08, 2026, 05:23 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Nov 08, 2026, 05:23 AM UTC
Resolved
Nov 09, 2026, 07:33 AM UTC
Duration
1d 2h
Detected by Pingoru
Nov 08, 2026, 05:23 AM UTC

Affected components

IL621

Update timeline

  1. identified Nov 08, 2026, 05:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Nov 09, 2026, 07:33 AM UTC

    This incident has been resolved.

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