Availity incident

AETNA - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

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Resolved after 11 hours 41 minutes, affecting AETNA, on November 4, 2026.

identified Nov 04, 2026, 04:23 AM UTC

We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.

Started
Nov 04, 2026, 04:23 AM UTC
Resolved
Nov 04, 2026, 04:05 PM UTC
Duration
11h 41m
Detected by Pingoru
Nov 04, 2026, 04:23 AM UTC

Affected components

AETNA

Update timeline

  1. identified Nov 04, 2026, 04:23 AM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.

  2. resolved Nov 04, 2026, 04:05 PM UTC

    This incident has been resolved.

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