Availity incident

SKAI BLUE CROSS BLUE SHIELD - Multiple Transactions - Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.

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Resolved after 6 days 13 hours, affecting SKAI BLUE CROSS BLUE SHIELD, on November 4, 2026.

identified Nov 04, 2026, 12:20 AM UTC

We are seeing Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07 errors.

Started
Nov 04, 2026, 12:20 AM UTC
Resolved
Nov 10, 2026, 01:57 PM UTC
Duration
6d 13h
Detected by Pingoru
Nov 04, 2026, 12:20 AM UTC

Affected components

SKAI BLUE CROSS BLUE SHIELD

Update timeline

  1. identified Nov 04, 2026, 12:20 AM UTC

    We are seeing Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07 errors.

  2. resolved Nov 10, 2026, 01:57 PM UTC

    This incident has been resolved.

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