Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 5 days 12 hours, affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, on November 3, 2026.

identified Nov 03, 2026, 10:33 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Nov 03, 2026, 10:33 PM UTC
Resolved
Nov 09, 2026, 11:23 AM UTC
Duration
5d 12h
Detected by Pingoru
Nov 03, 2026, 10:33 PM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Nov 03, 2026, 10:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Nov 09, 2026, 11:23 AM UTC

    This incident has been resolved.

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