Availity incident

Payer Outage: BCBSNM

Ongoing since 08:05 AM UTC, affecting BCBSNM.

monitoring Nov 01, 2026, 11:00 AM UTC

Automated update: active outage detected for payer BCBSNM. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T07:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T09:45:00.000Z -> ended 2026-11-01T10:10:00.000Z

Started
Nov 01, 2026, 08:05 AM UTC
Resolved
Ongoing
Duration
● 4h 45m
Detected by Pingoru
Nov 01, 2026, 08:05 AM UTC

Affected components

BCBSNM

Update timeline

  1. monitoring Nov 01, 2026, 08:05 AM UTC

    Automated alert: active outage detected for payer BCBSNM. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T07:25:00.000Z -> ongoing

  2. monitoring Nov 01, 2026, 10:50 AM UTC

    Automated update: active outage detected for payer BCBSNM. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T07:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T09:45:00.000Z -> ongoing

  3. monitoring Nov 01, 2026, 11:00 AM UTC

    Automated update: active outage detected for payer BCBSNM. - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T07:25:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T09:45:00.000Z -> ended 2026-11-01T10:10:00.000Z

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