Availity incident

Payer Outage: BCBS/IL (HCSC)

Ongoing since 05:40 AM UTC, affecting BCBS ILLINOIS.

monitoring Nov 01, 2026, 07:00 AM UTC

Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T05:15:00.000Z -> ended 2026-11-01T06:15:00.000Z

Started
Nov 01, 2026, 05:40 AM UTC
Resolved
Ongoing
Duration
● 3h 28m
Detected by Pingoru
Nov 01, 2026, 05:40 AM UTC

Affected components

BCBS ILLINOIS

Update timeline

  1. monitoring Nov 01, 2026, 05:40 AM UTC

    Automated alert: active outage detected for payer BCBS ILLINOIS . - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing

  2. monitoring Nov 01, 2026, 06:20 AM UTC

    Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T05:15:00.000Z -> ongoing

  3. monitoring Nov 01, 2026, 07:00 AM UTC

    Automated update: active outage detected for payer BCBS/IL (HCSC). - 1-Eligibility and Benefits Inquiry (ARIESRT-B2B) since 2026-11-01T05:00:00.000Z -> ongoing - 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T05:15:00.000Z -> ended 2026-11-01T06:15:00.000Z

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