Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Ongoing since 02:05 AM UTC, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more.

identified Nov 02, 2026, 02:34 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 and AAA*80 errors.

Started
Nov 01, 2026, 02:05 AM UTC
Resolved
Ongoing
Duration
● 1d 2h
Detected by Pingoru
Nov 01, 2026, 02:05 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Nov 01, 2026, 02:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Nov 02, 2026, 02:34 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 and AAA*80 errors.

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