Availity incident

HEALTHSPRINGS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 2 hours 17 minutes, affecting HEALTHSPRINGS, on October 31, 2026.

identified Oct 31, 2026, 11:07 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 31, 2026, 11:07 PM UTC
Resolved
Nov 01, 2026, 01:25 AM UTC
Duration
2h 17m
Detected by Pingoru
Oct 31, 2026, 11:07 PM UTC

Affected components

HEALTHSPRINGS

Update timeline

  1. identified Oct 31, 2026, 11:07 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Nov 01, 2026, 01:25 AM UTC

    This incident has been resolved.

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