Availity incident

Multiple Payers - FREEDOM HEALTH PLAN, FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC. - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 day 6 hours, affecting FREEDOM HEALTH PLAN and FRH-FREEDOM HEALTH INC. and 1 more, on October 31, 2026.

identified Oct 31, 2026, 04:23 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 31, 2026, 04:23 AM UTC
Resolved
Nov 01, 2026, 10:45 AM UTC
Duration
1d 6h
Detected by Pingoru
Oct 31, 2026, 04:23 AM UTC

Affected components

FREEDOM HEALTH PLANFRH-FREEDOM HEALTH INC.OPT-OPTIMUM HEALTHCARE INC.

Update timeline

  1. identified Oct 31, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Nov 01, 2026, 10:45 AM UTC

    This incident has been resolved.

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