Availity incident

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 4 hours 56 minutes, affecting HEALTH PLANS INCORPORATED, on October 29, 2026.

identified Oct 29, 2026, 11:46 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 29, 2026, 11:46 PM UTC
Resolved
Oct 30, 2026, 04:42 AM UTC
Duration
4h 56m
Detected by Pingoru
Oct 29, 2026, 11:46 PM UTC

Affected components

HEALTH PLANS INCORPORATED

Update timeline

  1. identified Oct 29, 2026, 11:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 30, 2026, 04:42 AM UTC

    This incident has been resolved.

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