Availity incident

UNITEDHEALTHCARE (STUDENTRESOURCES) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 4 days 19 hours, affecting UNITEDHEALTHCARE (STUDENTRESOURCES), on October 25, 2026.

identified Oct 25, 2026, 04:15 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 25, 2026, 04:15 AM UTC
Resolved
Oct 29, 2026, 11:57 PM UTC
Duration
4d 19h
Detected by Pingoru
Oct 25, 2026, 04:15 AM UTC

Affected components

UNITEDHEALTHCARE (STUDENTRESOURCES)

Update timeline

  1. identified Oct 25, 2026, 04:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 29, 2026, 11:57 PM UTC

    This incident has been resolved.

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