Availity incident

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

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Resolved after 4 days 20 hours, affecting WELLCARE HEALTH PLANS, on October 25, 2026.

identified Oct 25, 2026, 03:49 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

Started
Oct 25, 2026, 03:49 AM UTC
Resolved
Oct 30, 2026, 12:05 AM UTC
Duration
4d 20h
Detected by Pingoru
Oct 25, 2026, 03:49 AM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Oct 25, 2026, 03:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 30, 2026, 12:05 AM UTC

    This incident has been resolved.

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