Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, October 25th from 2:00:00 AM EDT through 12:00:00 PM EDT Sunday, October 25th.

Ongoing since 08:47 PM UTC, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more.

scheduled Oct 22, 2026, 08:49 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.

Started
Oct 22, 2026, 08:47 PM UTC
Resolved
Ongoing
Duration
● 14h 47m
Detected by Pingoru
Oct 22, 2026, 08:47 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Oct 22, 2026, 08:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.

  2. scheduled Oct 22, 2026, 08:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.

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