Availity incident

Cox Health Plan - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Ongoing since 05:59 AM UTC, affecting Cox Health Plan.

identified Oct 22, 2026, 06:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 22, 2026, 05:59 AM UTC
Resolved
Ongoing
Duration
● 16h 55m
Detected by Pingoru
Oct 22, 2026, 05:59 AM UTC

Affected components

Cox Health Plan

Update timeline

  1. identified Oct 22, 2026, 05:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 22, 2026, 06:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

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