Automox incident

API Connection Issues

Minor Resolved View vendor source →

Automox experienced a minor incident on November 25, 2025 affecting Automox service, lasting 9h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 06:25 PM UTC
Resolved
Nov 26, 2025, 03:44 AM UTC
Duration
9h 18m
Detected by Pingoru
Nov 25, 2025, 06:25 PM UTC

Affected components

Automox service

Update timeline

  1. resolved Nov 26, 2025, 03:44 AM UTC

    Automox has identified the cause of connection issues with the Automox API and implemented a fix. The incident is resolved. **Impact:** Users may experience out-of-date data in the console and degraded policy performance as the Automox platform catches up over the next few hours. **Current Status:** Our engineering team is working to identify the root cause. Impacted: API, Remote Control, Agent Communication, +1 more

  2. resolved Feb 11, 2026, 08:03 PM UTC

    Automox has identified the cause of connection issues with the Automox API and implemented a fix. The incident is resolved. **Impact:** Users may experience out-of-date data in the console and degraded policy performance as the Automox platform catches up over the next few hours. **Current Status:** Our engineering team is working to identify the root cause. Impacted: API, Remote Control, Agent Communication, +1 more