Automox experienced a minor incident on April 8, 2026 affecting Automox service, lasting 23h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Automox service
Update timeline
- resolved Apr 09, 2026, 05:09 PM UTC
The issue impacting Splashtop RMM on MacOS has been resolved. We have removed the temporary workaround that prevented patching, and normal functionality has been restored. Splashtop RMM updates can now be applied as expected. Impacted: Web Console, Remote Control
- resolved May 09, 2026, 05:11 PM UTC
The issue impacting Splashtop RMM on MacOS has been resolved. We have removed the temporary workaround that prevented patching, and normal functionality has been restored. Splashtop RMM updates can now be applied as expected. Impacted: Web Console, Remote Control