Autodesk experienced a minor incident on August 21, 2026 affecting Tinkercad, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2026, 05:56 PM UTC
We are investigating an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 21, 2026, 06:57 PM UTC
We are continuing to investigate an issue where educational customers are unable to access their historical data, classes, projects, and curriculum content in Tinkercad. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 21, 2026, 07:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.