Autodesk experienced a minor incident on August 16, 2026 affecting BIM 360 Design Collaboration and BIM 360 Glue [EOL] and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 16, 2026, 07:09 AM UTC
We are investigating an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 16, 2026, 07:17 AM UTC
We are continuing to investigate an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 16, 2026, 07:30 AM UTC
We are continuing to investigate where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 16, 2026, 08:21 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.