Autodesk experienced a minor incident on October 1, 2026 affecting FPTR and FPTR Notifications and Webhooks and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 10:13 AM UTC
We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 01, 2026, 10:28 AM UTC
We are continuing to investigate an issue where customers are unable to access Flow Production Tracking. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Oct 01, 2026, 11:29 AM UTC
We have identified the cause of the issue where customers are unable to access Flow Production Tracking. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Oct 01, 2026, 12:26 PM UTC
We are continuing to work on resolving this issue where customers are unable to access Flow Production Tracking as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 01, 2026, 12:52 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.