Autodesk experienced a minor incident on September 30, 2026 affecting PlanGrid, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
PlanGrid
Update timeline
- investigating Sep 30, 2026, 02:23 PM UTC
We are investigating an issue where customers are unable to upload photos in PlanGrid. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Sep 30, 2026, 03:16 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.