Autodesk experienced a notice incident on August 13, 2026 affecting Other Business Systems, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Other Business Systems
Update timeline
- resolved Aug 13, 2026, 02:31 PM UTC
On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.