Autodesk experienced a minor incident on September 16, 2026 affecting BIM Collaborate and BIM 360 Account Administration and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
BIM CollaborateBIM 360 Account AdministrationBIM 360 Account Administration (European Union)BIM Collaborate (Australia)BIM 360 Cost ManagementBIM Collaborate (Canada)BIM 360 Cost Management (European Union)BIM Collaborate (European Union)BIM 360 Design CollaborationBIM Collaborate (Germany)
Update timeline
- resolved Sep 16, 2026, 05:43 PM UTC
On September 11, 2026, at 07:06 AM PDT, Autodesk identified an issue where customers were unable to access projects within Autodesk Forma and BIM 360 products. Once the issue was resolved on September 13, 2026, at 11:11 PM PDT, all Autodesk Forma and BIM 360 products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.