Autodesk experienced a minor incident on July 10, 2026 affecting Forma Mobile App and Forma Mobile App (Australia) and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 05:49 PM UTC
We are investigating an issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 10, 2026, 06:50 PM UTC
We have identified the cause of the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jul 10, 2026, 06:55 PM UTC
We have implemented a solution to resolve the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- monitoring Jul 10, 2026, 07:57 PM UTC
We have implemented a solution to resolve the issue where customers are unable to download project updates or synchronize new information within Forma Mobile App in all regions and our team is continuing to monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 10, 2026, 08:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.