Autodesk experienced a notice incident on July 10, 2026 affecting BIM Collaborate and BIM 360 Account Administration and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
BIM CollaborateBIM 360 Account AdministrationAPS - AEC Data Model APIBIM Collaborate (Australia)APS - AEC Data Model API (Canada)BIM Collaborate (Canada)APS - AEC Data Model API (Australia)BIM Collaborate (European Union)APS - AEC Data Model API (European Union)BIM Collaborate (Germany)
Update timeline
- resolved Jul 10, 2026, 09:00 AM UTC
On July 9, 2026, at 6:30 PM PDT, Autodesk identified an issue where a subset of customers might have experienced interruptions while using multiple Autodesk products. The issue was resolved by 6:41 PM PDT, and all services returned to normal operation.This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.