Autodesk experienced a minor incident on July 10, 2026 affecting Autodesk Assistant, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Autodesk Assistant
Update timeline
- investigating Jul 10, 2026, 09:02 AM UTC
We are investigating an issue where customers are unable to create case with attachments within Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 10, 2026, 09:34 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.