Autodesk incident

Multiple Autodesk Products

Autodesk is currently experiencing a minor incident affecting Autodesk account and AutoCAD Web and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 03:15 PM UTC
Resolved
Ongoing
Duration
● 2h 22m
Detected by Pingoru
Jun 25, 2026, 03:15 PM UTC

Affected components

Autodesk accountAutoCAD WebAutodesk.comBIM 360 GlueForma - Admin Console (Canada)Forma - Admin Console (Germany)Forma - Admin Console (India)Forma - Admin Console (Japan)Forma - Admin Console (UK)Forma Mobile App

Update timeline

  1. investigating Jun 25, 2026, 03:15 PM UTC

    We are investigating an issue where customers are experiencing latency during authentication while accessing Admin/Project Admin within user profile and the ACC platform. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jun 25, 2026, 03:32 PM UTC

    We are continuing to investigate this issue where customers are experiencing latency while accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Jun 25, 2026, 03:53 PM UTC

    We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk account, Forma Mobile App, AutoCAD Web, BIM 360 Glue, Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Jun 25, 2026, 04:52 PM UTC

    We are continuing to investigate where customers are experiencing latency while accessing multiple Autodesk products. We subsequently determined that the cause of this issue was also affecting Autodesk.com and TradeTapp. We will provide an update within 60 minutes or sooner if we have more information to share.