Autodesk incident

BIM 360 Docs

Minor Resolved View vendor source →

Autodesk experienced a minor incident on October 9, 2026 affecting BIM 360 Docs (European Union) and Revit Cloud Worksharing / Cloud Models (European Union) and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 09:54 AM UTC
Resolved
Oct 09, 2026, 10:43 AM UTC
Duration
48m
Detected by Pingoru
Oct 09, 2026, 09:54 AM UTC

Affected components

BIM 360 Docs (European Union)Revit Cloud Worksharing / Cloud Models (European Union)Forma Data Management (European Union)

Update timeline

  1. investigating Oct 09, 2026, 09:54 AM UTC

    We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Oct 09, 2026, 10:35 AM UTC

    We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Oct 09, 2026, 10:43 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.