Autodesk incident

Forma Mobile App

Minor Ongoing View vendor source →

Autodesk is currently experiencing a minor incident affecting Forma Mobile App and Forma Mobile App (Australia) and 1 more component, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 05:25 PM UTC
Resolved
Ongoing
Duration
● 11h 38m
Detected by Pingoru
Oct 08, 2026, 05:25 PM UTC

Affected components

Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)

Update timeline

  1. investigating Oct 08, 2026, 05:25 PM UTC

    We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Oct 08, 2026, 06:25 PM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. identified Oct 08, 2026, 07:31 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. identified Oct 08, 2026, 08:30 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. identified Oct 08, 2026, 09:30 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

  6. identified Oct 08, 2026, 11:38 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

  7. identified Oct 09, 2026, 01:01 AM UTC

    We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 3 hours or sooner if we have more information to share.

  8. identified Oct 09, 2026, 04:03 AM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.