Autodesk incident

Multiple Autodesk Products

Minor Resolved View vendor source →

Autodesk experienced a minor incident on June 23, 2026 affecting BIM Collaborate and BIM Collaborate (Australia) and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 01:39 PM UTC
Resolved
Jun 23, 2026, 03:07 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 23, 2026, 01:39 PM UTC

Affected components

BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM 360 Design CollaborationBIM Collaborate (Germany)BIM 360 Design Collaboration (European Union)BIM Collaborate (India)BIM 360 DocsBIM Collaborate (Japan)

Update timeline

  1. investigating Jun 23, 2026, 01:39 PM UTC

    We are investigating a service latency that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jun 23, 2026, 02:31 PM UTC

    We are continuing to investigate an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Jun 23, 2026, 03:07 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.