Revit Cloud Worksharing / Cloud Models

Update timeline

1. investigating Jun 23, 2026, 04:46 AM UTC

   We are investigating an issue where customers are unable to publish their workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

2. resolved Jun 23, 2026, 05:52 AM UTC

   The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

3. postmortem Jun 29, 2026, 01:44 PM UTC

   **AUTODESK EVENT ANALYSIS** **Incident Number:** #COE-INC146927 **Incident Date:** June 22, 2026 ‌ **Summary** On June 22, 2026, between 9:00 PM PDT and 10:00 PM PDT, Autodesk customers in the US region were unable to publish Revit Cloud Models to Forma Data Management. ‌ **Impacted Services** * Revit Cloud Models in the US region ‌ **Root Cause** * The service that supports publishing Revit Cloud Models became overloaded and stopped responding. * This was due to a recent service change which introduced additional processing time during publish requests. * The issue was more noticeable during bursts of publishing activity in the US region. * As a result, customers in the US region were temporarily unable to publish Revit Cloud Models to Forma Data Management. * We restored service by disabling the feature flag, which allowed the service to recover and return to normal operation. ‌ **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Increasing available service capacity and reviewing scaling settings so services can better handle sudden increases in publishing activity. * Updating the service to process publish requests more efficiently and avoid conditions that can cause requests to build up. * Improvements to how the service handles slower downstream responses. ‌ Thank you for your patience and understanding.