Autodesk incident

Autodesk Support

Minor Ongoing View vendor source →

Autodesk is currently experiencing a minor incident affecting Autodesk Support, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 11:27 AM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Jun 22, 2026, 11:27 AM UTC

Affected components

Autodesk Support

Update timeline

  1. investigating Jun 22, 2026, 11:27 AM UTC

    We are investigating an issue where customers are unable to receive case closure emails, survey triggers, and automated customer alerts via Autodesk support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Jun 22, 2026, 12:28 PM UTC

    We have identified the cause of the issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.