Autodesk experienced a minor incident on May 29, 2026 affecting APS - Model Derivative, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
APS - Model Derivative
Update timeline
- investigating May 29, 2026, 04:19 PM UTC
We are investigating an issue where customers are intermittently experiencing issues while accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved May 29, 2026, 05:34 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.