Autodesk experienced a minor incident on October 15, 2026 affecting Forma Mobile App, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2026, 08:16 PM UTC
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 15, 2026, 09:13 PM UTC
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 15, 2026, 09:35 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.