Autodesk experienced a minor incident on May 21, 2026 affecting Autodesk Support, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Autodesk Support
Update timeline
- investigating May 21, 2026, 10:29 PM UTC
We are investigating an issue where customers are unable to contact Autodesk Support via chat. Our team is actively working on this and will provide an update within 60 minutes or sooner if additional information becomes available.
- resolved May 21, 2026, 11:02 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.