Autodesk experienced a minor incident on May 21, 2026 affecting FPTR, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FPTR
Update timeline
- resolved May 21, 2026, 09:34 PM UTC
On May 19, 2026, at 5:11 AM PDT, Autodesk identified an issue where a subset of customers had missing events related to user login and user attachment views in FPTR. Once the issue was resolved on May 19, 2026, at 6:28 AM PDT, FPTR returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.